Customer Success Manager Job at The Law Offices of Tad Nelson & Associates, League City, TX

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  • The Law Offices of Tad Nelson & Associates
  • League City, TX

Job Description

We are a boutique criminal and family law firm with multiple offices , and we’re expanding! We need an energetic, people-focused professional to be the face of the firm , ensuring our clients feel supported, informed, and cared for throughout their legal journey. The job – and our firm – are both exciting, fast-paced, and fun!

What You’ll Do:

• Serve as the primary contact for all clients, keeping them informed and supported.

• Routinely meet with clients to review discovery, answer questions, and discuss case progress.

Schedule appointments and ensure clients stay up to date on important dates and processes.

• Handle client needs with professionalism, care, and efficiency.

• Maintain accurate client records in our client management system.

• Prepare minor legal documents to assist clients with their cases.

Help with advertising on social media and community outreach to enhance the firm’s presence.

Who You Are:

• A strong communicator who enjoys helping people and making a difference.

Organized and detail-oriented , ensuring no client is left uninformed.

• Able to multi-task in a dynamic, fast-moving environment.

• A team player who works well with attorneys, staff, and clients alike.

Tech-savvy , with experience in case management systems (or a willingness to learn).

• Comfortable with social media and community engagement to promote the firm.

Why Join Us?

At Tad Nelson & Associates , we do things differently. We combine big-city experience with small-town values , ensuring our clients get the best representation while feeling truly heard and supported. If you want to work in a fast-growing, high-energy firm where your role directly impacts people’s lives, this is the place for you.

 

Compensation & Benefits:

• Salary ranges from $50,000 to $70,000 , based on experience, education, and training .

• Comprehensive insurance and benefits package .

• Additional skills that increase base salary include counseling training, video editing skills, and an in-depth understanding of social media and advertising .

• This position also includes a bonus component that can easily add 10% to 15% to annual earnings .

Come be part of something exciting—apply today!

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