Deskside L2 IT support will provide quality remote and onsite support to IT users, employing a high degree of customer service, technical expertise, and timeliness. Consult knowledge base to optimize problem resolution, track calls and enter solution data and follow through on resolution with end users. Additional responsibilities: Collaborate with cross-functional teams and operate as "smart hands" to ensure the smooth operation of IT systems Contribute to the Knowledge Base with updates to existing articles and generation of new articles Provide excellent user support to via phone, email or in person. Requirements Experience: 1-3 years in a service desk or similar IT support role. Occasionally act as an escalation point for Critical outages outside of standard business hours Knowledge of Active Directory and M365 tools and processes Experience with Teams Voice or other VOIP solutions Familiarity of Citrix and AVD virtualization technologies Hands-on experience with user endpoints such as laptops, desktops, printers, scanners, and other peripherals ITIL knowledge including Incident, Service Request and Problem and Change Management Ability to drive and reliable transportation Experience with ServiceNow is a plus Network (Palo Alto and Arista) troubleshooting experience is preferred Education: Bachelor's Degree preferred ITIL, Network+, A+ , MS-900, AZ-900, SC-900 or Security+ certifications are preferred Coretek Services
...The Company Looking for an exciting opportunity to advance your recruiting career? Come join our dynamic team at Associate Staffing as a Professional Recruiter! As one of the fastest-growing staffing companies, were seeking a self-motivated and passionate recruiting...
...Reading and Writing Teachers Wanted for After-School Tutoring! Sylvan Learning of San Jose is looking for enthusiastic, dedicated teachers to inspire and help our students achieve academic excellence. We are currently looking for teachers who can tutor students in English...
...Tasks and functions: Comply with occupational health and safety regulations; Perform basic equipment maintenance; Operate heavy equipment efficiently; Attend other various tasks as instructed Requirements: Have a valid driver's license; High school...
...Delivery Assistant is a physical, fast-paced position providing direct support to a McLane Delivery Driver. As a Delivery Assistant, you will not be driving the delivery truck. You will be bending, lifting, and walking on a daily basis. Similar to our Delivery Drivers, you...
...Licensed Massage Therapist: Responsible for performing multiple modalities of massage and body treatments for spa guests. They must... ...Qualifications and Experience State of New Mexico Massage Therapy License Minimum 1 year experience as licensed massage therapist...